The New York Information Security Breach and Notification Act (ISBNA)

The New York Information Security Breach and Notification Act (ISBNA) protects New York residents from misuse of their personal information. The Act mandates the protection of such information by businesses operating in the state and outlines an organization’s obligations to its customers in the event of a security breach.

ISBNA also empowers the Attorney General to bring an action against any business that fails to comply with the Act and describes the penalties which may be administered by the courts.

Who is affected by ISBNA?

The Act applies to all businesses operating in New York state and those maintaining records containing the personal information of New York residents. The Act requires businesses to “disclose any breach of the security of the system following discovery or notification of the breach… to any resident… whose private information was, or is reasonably believed to have been, acquired by a person without valid authorization.” Under the Act, personal information is defined as any non-public name or number that may be used to identify a specific individual, including:

• A social security number
• A driver’s license number or non-driver identification card number
• A financial account number
• A credit card or debit card number accompanied by applicable passwords or security codes

Disclosure must be made in the most expedient time possible and without unreasonable delay. Failure to abide by the Act can result in court-awarded damages for actual costs or losses incurred by an individual, as well as sanctions of up to $150,000 for intentional or reckless violation of the ISBNA.

Your Partner in Regulatory Compliance

By purging outdated files or placing one of our locked security consoles in your office, PROSHRED® can assist your company in maintaining a document destruction program that meets ISBNA regulations. Using state-of-the-art technology, our highly trained and certified security professionals efficiently shred all documents right on your premises. We give you the option to watch the shredding process, and also provide you with a Certificate of Destruction that records each shred. Trust PROSHRED® as your partner in compliance for maintaining your document security program.

For more information on the New York Information Security Branch and Notification Act, please visit: New York State Assembly

For information about our shredding services in New York estate, contact our local offices:

What Are People Saying About Proshred ®

They are very professional. The drivers are very polite and friendly. They do not rush the service of on-site shredding. Had a new driver Nate. He just started with Proshred and was very knowledgeable. Thank you for a job well done.

We recently sold a business and had many boxes of papers to shred. Spoke with Mara in the a.m., by 3:30 all 30+ boxes were shredded. Everyone was pleasant to deal with. Thank you PROSHRED! Highly recommend!

Outstanding service from Lamont and Steven.

Today, Tuesday, 1/10/23, at 2:00 PM, I went to Pro Shred located in Elmsford to drop off two bags of papers. I was not aware that they did not accept cash or Apple Pay.

I am a first time customer, so I did not know the payment method. Met with Lamont, who explained they did not accept cash, however, he did look into the Apple Pay. This is when I met with Steven, who, like Lamont, spoke in a friendly and professional manner. Steven explained an alternative way, which I’d gladly accepted. Overall, the friendly and professional service I received from Steven in Lamont was exceptional. Thank you very much!

I was very pleased to know that they were NOT Dallas Cowboy fans!

I had a very large shredding job with Pro Shred. From the time that they quoted the job through the end of the shredding process they were beyond professional, knowledgeable, and fair. I've dealt with a lot of shredding companies over the years. The industry seems to be filled with companies that do what I call a bait and switch. They quote you the job based on the number of boxes and then when they get to the site it changes to the amount of materials that fit in a large rolling garbage bin.

When contract a job I am very specific about wanting to be charged what I am quoted. Usually I can't even get past the quoting when other companies start saying they will do it by box and then start talking about bin size on the phone. Pro Shed and Tara who quoted the job, did not play any games with me. They quoted a box price and then honored the box price. Not only was Tara grear, but when the guys showed up to do the shredding, they were professional, friendly, confident, and hard-working. Everything went as planned straight through the payment. I would refer anyone to this company at any time, because I feel comfortable that they did a good job for me and would do a good job forgrade,

I needed a little more shredding done, a very small job, just a little residual from the big job at a later date, and they are handling that great as well. I spoke to the manager today about them coming out on Monday for the residual and told him how pleased I was with the service. Unfortunately I can't remember his name but he was so professional as well and I'm so glad that I deal with this company. Don't use anyone else use a class act. ProShred gets 5 starts in all categories.

Thank you so much for all of your help and quality service. We couldn't be happier with the service we have received from you. Our contact Alicia Babin has been outstanding to work with. Highly recommend this company!

ProShred came highly recommended to me for a recent fundraising event. Now I can highly recommend them based on their excellent service, professionalism and assistance in helping with our event. Their personnel were excellent to work with and they gave us great guidance as we put our program together. Thanks to ProShred for a job well done.

Positive experience from beginning to end. I had a consultation and less than a week later Pro Shred was out at my company. Very courteous with their reminders and follow up. The guys were great - came in and introduced themselves, letting us know about the whole process, asking if we had any questions. Can't beat their customer service. And the price was unbeatable!

Pro-Shred is the best thing since sliced bread, and a must for any work-from-home professional. Stop wasting time and money on those forever-jamming dusty and noisy paper shredders. Let Proshred deal with all.

ProShred is easy and inexpensive.

I have limited need for shredding services--every year or two, I need to shred some old credit card slips and bank statements and such. It is always very easy to load 8-10 boxes of stuff in the back of my station wagon, drive it over to ProShred and then unload it into a bin, pay the fee and I'm on my way. Easy peasy. The staff is aways friendly and cheerful; they will do my shredding for the foreseeable future.

After calling four companies to compare shredding services, two of which never returned my call I spoke to Adria at ProShred. Based on the friendly, courteous and informative customer service, along with the inexpensive quote we scheduled an appointment. We were able to schedule within days of my initial call. The employee who handled the shredding was very professional. We will definitely be contacting ProShred for all of our shredding needs in the future. Thank you so much for the great service.

Excellent, timely and professional service. But, that's not all: this is a company that GIVES BACK to our communities - by being an active and supportive MEMBER of the Midstate Chamber of Commerce AND they also go above and beyond and host special COMMUNITY shredding events throughout the year, and some of those benefit charitable organizations. That deserves more than 5 stars.

The greatest company very pleasant customer service. Made my appointment,received a follow-up call with delivery time. I was given a 2 hour window and they arrived very early within that window. The two men who came were incredibly kind and very fast. I will recommend Proshred Security to everyone one. Thanks for putting my mind at ease when getting rid of my personal documents.

Pro-Shred is the greatest thing ever, best $$$$ ever spent. The guy who shredded my documents was courteous, friendly and professional. Years of paper clutter was gone within minutes, as I stood and watched. Thank you Pro-Shred!

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